LETTER OF THE ATTENTION SERVICE

Pressing MEDICAL 061

STEP 6

System OF THE URGENT MEDICAL CARE SERVICE 061

This Framework Letter is the consequence of Program Number 9 of Commitments

Citizenship of the Second Strategic Quality Plan of the Government of

Illes Balears and is coordinated inside the arrangement of Letters of Citizenship

created by the Government of the Balearic Islands.

Medical Non Emergency Transportation

• WHO ARE WE?

The Urgent Medical Care Service 061 is general society administration of

therapeutic crises of the Servei de Salut of the Balearic Islands that accept

duty regarding crisis and crisis social insurance

happen in the regional territory of the Balearic Islands.

• THE SERVICES WE OFFER ARE:

WHAT DO WE DO?

We got the call asking for help to take care of the sterile crisis

which happens outside wellbeing focuses amid the 24 hours of the 365 days

of the year; organize the reaction and help the influenced individual in a similar place

where the occurrence happened; offering scope to 100% of the entirety

domain of the Community; and we moved to the most suitable wellbeing focus

their circumstance to proceed with care and treatment.

1. Coordination of social insurance:

The principle device for wellbeing coordination is the

Coordination of Medical Emergencies that deals with every one of the calls that are

get through the phone 061.

The coordination of wellbeing crises comprises of grouping all

demands for help, arrange them dispassionately as indicated by their level of desperation and

give them the most suitable arrangement. Furthermore, we likewise create other

exercises, for example,

1.1 Information and wellbeing counsel.

1.2 Telephone therapeutic conference.

1.3 Coordination with essential look after care

in the visit and direness at home and on open streets.

1.4 Emergency medical aid directions.

1.5 Coordination of social insurance in numerous mischances

casualties and disasters.

1.6 Coordination with the National Transplant Organization.

1.7 Control and coordination of the stream of patients between clinics.

1.8 Coordination with clinics for ailment mind

particular.

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LETTER OF THE ATTENTION SERVICE

Pressing MEDICAL 061

STEP 6

2. Help:

The Urgent Medical Care Service 061 gives crisis help

key and non-indispensable, and is set up to nurture the casualties of

fiasco happening in the domain of the group.

3.

Transport:

We move patients all through the group. We separate

sorts of transport:

3.1 Primary. Exchange of patients from where the

desperation to the most proper wellbeing focus.

3.2 Secondary. Exchange of patients between various wellbeing focuses

of the Community or the Peninsula. Tolerant exchange and help

pediatric patients who require it from the local healing center focuses

until the Hospital of Son Dureta or Hospitals of high specialization

help of the landmass through the Pediatric Transport Unit.

HOW DO WE DO IT?

With specialists, medical attendants, phone administrators and transportation experts

sterile prepared and exceptionally met all requirements for the assignments they create.

With implies and concentrated specialized assets that adjust to the typology

of help we give: Advanced Life Support Ambulances, from

Essential Life Support, helicopters and rescue vehicle plane ... Furthermore, with others

native security associations to give a far reaching reaction and

incorporated to any wellbeing crisis that happens in our region.

Transportation is done with earthly and elevated means.

1. Propelled Life Support Ambulances, outfitted with the methods

experts and a group comprising of a

nurture and a wellbeing transport expert prepared in the

help of basic patients, revival moves

cardiovascular maladies, which convey patients who require

escalated mind.

2. Ambulances of Basic Life Support, furnished with the methods

specialists and a group of 2

transportation, prepared in the arrangement of first

essential cardiopulmonary revival moves, which

patients requiring human services

essential.

3. Helicopters and emergency vehicle flying machine, outfitted with the specialized means

what's more, a group comprising of a specialist, nurture

what's more, two pilots prepared under the watchful eye of fundamentally sick patients,

progressed cardiopulmonary revival moves and

amid the air transport of patients between the

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LETTER OF THE ATTENTION SERVICE

Pressing MEDICAL 061

STEP 6

diverse islands or the promontory.

• WE COMMIT TO:

1. Distinguish us as Urgent Medical Care Service 061 taking all things together

the calls.

2. Relegate a reaction to the assistance ask for in under 2 minutes.

3. To know the conditions of those influenced by polls of

simple comprehension.

4. Sending help to any point in the region of the Community in

crisis circumstance

5. Give proceeded with phone bolster.

6. Play out the fundamental moves for the adjustment of the influenced individual and

guarantee the fundamental solace and wellbeing measures.

7. To utilize further developed innovative means for the field of

crisis.

8. Disclose what must be done to the patient and why.

9. Perform far reaching care in a clean, purified and

have all the essential hardware.

10. Advise the client and/or relatives of the goal focus of the

quiet.

11. Exchange the patient to the most proper focus as indicated by his pathology.

• AND WE EVALUATE BY:

1. Level of calls where the appropriate response has been recognized

benefit.

2. Level of occurrences with reaction allocated in over 2 minutes.

3. Level of record of reaction of coordinated inquiries.

4. Level of administrations in which when the emergency vehicle arrived the

influenced has not been.

5. Level of rings for take after of the circumstance by the

specialist of the planning focus.

6. Level of consistence with the participation sheets.

7. Level of operation of innovative means.

8. Level of fulfillment of the data got about the procedure

mind.

9.1 Degree of achievement of the day by day survey of the material.

9.2 Degree of consistence with the purification and cleaning convention.

9.3 Percentage of operations of the assets.

10. Level of fulfillment of the data got about the

goal of the patient.

11. Level of indicative concordance with the patient's accepting focus